Website Migration
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Q: Why do I need to move my web site? What does web site migration consist of?
A: The web site migration service that we are offering is free of charge (within a certain limit). We will transfer your website(s) to our ultramodern cloud hosting platform without you needing to do anything. We know from personal experience that changing web hosting providers can result in lost information and unwanted network downtime. That’s the reason why we will perform all that for you for free!We’ve got skilled administrators whose only responsibility is to make certain that your web site performs precisely as it did on your former web hosting platform. The administrators are experts in transferring custom–made web sites, as well as web sites that are based on famous web applications such as Joomla™ and WordPress.
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Q: How much time will it take for my site to be transferred to your platform?
A: We try to implement all web site migrations ASAP. Nonetheless, we don’t have a set time frame for web site migrations. There are different variables that you need to take into consideration – the mere size of your web site and the workload of our web site migration team, etc. We always try to perform each migration within 48 hours. With less sizeable sites, our staff usually manages to finish within 24 hours.
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Q: What details will I be asked to provide to your Website Migration Department?
A: Yes. We’ll need the name of the site that you want us to transfer. We’ll also need a means to access your old web hosting account so that we can get the files associated with your website.
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Q: The login info for my hosting account is sensitive. How can I rely on you?
A: Our Privacy Policy is an inseparable part of the contract that we’ll have with you as a customer. We’re focused on safeguarding the security of the private data obtained from the clients. To achieve that, we use technical security measures in order to prevent the loss, the misappropriation, the modification or the illegal leakage of the personal info under our control. The security measures include, but are not limited to: physical, digital and managerial operations to safeguard and secure the info that we gather online. When we ask users to provide financial information (such as a credit card number), this info is encrypted using the Secure Sockets Layer (SSL) encryption technique.
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Q: Will my web site be offline during the transfer?
A: Your web site will work just like it did before with your old web hosting provider. As soon as we have completed the transfer, your website will be configured to work on our web hosting platform and we will alert you to preview it. If it is working properly, all you will have to do is change the NS records corresponding to your domain. Your website will be transferred over to us with no downtime.
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Q: Will my present hosting provider discover that I’m leaving them?
A: Nah. We’ll never contact your hosting provider about anything. They will not be aware of the web site migration either.
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Q: Which hosting platforms do you support?
A: We support all Linux–driven web hosting platforms. Fundamentally, if we can acquire access to your Control Panel, we’ll be able to transfer your site.The only platforms that we do not support are closed–source site creation platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.