1 hour ticket response
Prompt assistance is our chief objective and this is why we’ve got a team of practiced client support engineers who are eager to provide a prompt response to any question that you could possibly have. Just submit your trouble ticket from your Web Hosting Control Panel and we will respond back to you within one hour at the latest. Actually, we work hard and aim for a 20–minute client support ticket response time.
A Premium Help Desk Support Service
We have a team of web hosting support engineers who are eager to answer all your queries every time you need support. The majority of our client support team representatives have lots of years of experience in the shared website hosting field, which suggests that you can constantly rely on quick and appropriate answers to your problems.
An Intuitive Help Center Section
To help you find a quick hint on how to use a specific feature, we have incorporated a very user–friendly Help section in your Web Hosting Control Panel. You can browse through a large collection of web hosting account administration articles and website administration articles, consult our F.A.Q. library or check out our step–by–step video tutorials.