Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • You will find nearly all the answers to your questions in the easy–to–navigate Help Center incorporated into your Web Hosting Control Panel. It offers a detailed knowledgebase with regularly asked questions and in–depth educational articles written by our trained technical support staff.

  • Top quality support service

  • Video Tutorials

  • For those who’d rather find out how to settle a typically encountered problem by watching a training video, we have added a compilation of video tutorials to our Web Hosting Control Panel. All the video lessons are concise and easy to grasp. They offer you step–by–step demonstrations of different website management techniques.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 tech support service with a one–hour support ticket response guarantee. A group of practiced tech support engineers will be available to you to answer all the enquiries that you might have. During non–busy hours, a response will be provided within just twenty minutes.