A 99.9% Server Uptime
The primary advantage of developing your very own shared website hosting system is that you don’t have to be worried about compatibility – you configure a particular set of software applications in such a way so as to work with a given set of hardware components. The final outcome is something way more steady and dependable, because there are less potential risks of failure. We’ve set up our cloud hosting platform atop proven hardware components as well as a significantly modified version of SELinux so as to create an incredibly risk–free home for your personal web sites.
That’s the reason why, with all our shared website hosting packages we offer a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
If you’d like to provide a premium–quality hosting service, you can rarely rely on the default network configuration in a datacenter. We have built our own custom network in an attempt to ensure a hyper–fast connection speed with the rest of the world.
And because of this, regardless of which datacenter facilities you choose: our US based data center, our UK based data center, in our FI based data center, in our East Europe based data center or our AU based data center, you can enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is available with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, if it’s your hard–earned money at risk, you can’t feel truly safe. Because of this, with all our cloud hosting packages we offer a 30–day money–back guarantee. In case you do not feel satisfied with our service or if you need to use a more powerful hosting solution, such as a VPS servers or a dedicated servers – you’ll get a full refund, without concealed fees or reimbursement taxes.
24/7 Technical Support
We’ve conscientiously selected each single member of our 24x7 support department so that we can offer the very best technical support you can get. Each one of our customer service technicians has several years of experience working with web hosting accounts behind his back, hence they know very well what they are doing. And they are available 24x7x365 – you can get in touch with them at any moment and they will reply ASAP.
Their average support ticket response time is less than 20 minutes, while with many other hosting companies you are forced to wait around for days. And we offer you a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be replied to in less than sixty minutes.