In case you have ever had a shared website hosting account in the past or you've dealt with any kind of online service, you probably know from personal experience that for some things it's better to speak with a live person on the phone than to exchange tickets or e-mail messages. If you want to learn more about a specific service before you decide to buy it or when something small-scale needs to be done, for instance, it will be easier and a lot faster to get it done real-time. When you're able to get hold of representatives over the phone, it's very likely that you're dealing with an actual website hosting provider, not just a reseller. The type of support that you'll get over the telephone differs between different providers - from very general issues to dedicated tech support. Usually most of the providers will offer you pre-sales assistance and first level telephone support, while more complicated tech matters are handled via email and / or tickets.

Phone Support in Shared Website Hosting

If you choose to get one of our shared website hosting, you can talk with our customer support crew via phone for 14 hours every day. We can help you choose the proper package for your web sites because we believe that it's better to discuss such matters with a live person. If you already have an account, we will assist you with any kind of sales/billing questions and / or general issues, even with some technical problems that do not involve a lot of time or escalation to a system administrator since it'll be better to open a ticket for time-consuming matters in order to have the communication in one place. We now have telephone numbers in the United States of America, the UK and Australia, so you're able to call the one you prefer and talk to one of our representatives.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day telephone support, you can be certain that there will always be someone to assist you when you have any queries about the semi-dedicated server packages that we provide. Whether you would like to learn more about the plans, you have some billing issue or some general problem, you can call us. Although some more technical issues may require a ticket to give time to our technical support crew to investigate, we'll help you with lots of tech questions over the phone as well, saving you precious time and efforts. Since we have data centers on three continents - in the USA, the United Kingdom and Australia, we have local phone lines in these countries as well. If you're in another country, we also have an international number where you'll be able to reach us.