Service Uptime Guarantee in Shared Website Hosting
If you acquire a shared website hosting plan from us, we guarantee that your sites will be functioning at least 99.9% of the time. We have virtually eradicated the hosting server downtime by using an advanced cloud hosting platform in which separate groups of servers handle each individual part of the overall service - files, databases, emails, and so forth. In that way, when there is an issue with a server, the other web servers within the cluster shall simply take over and your websites won't be affected in any way. To avoid any infrastructure troubles, we also have diesel backup generators and a few independent Internet providers. Knowledgeable admins keep an eye on the web servers 24/7 to tackle any software problems that may appear while hardware and software firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
When you use semi-dedicated server packages, you will enjoy a 99.9% service uptime and you can forget about any disruptions you may have experienced with other companies. In comparison with the vast majority of hosting service providers, we do not manage everything on only one web server. Instead, every part of the hosting service, such as the file storage, e-mails, databases, CP, stats, etc., has its own clusters of web servers. If one machine fails, the others shall take over, so your sites won't be affected. Additionally we use a revolutionary load-balancing platform that ensures the best performance of both our servers and the internet websites accommodated on them. Several different Internet providers and diesel-powered generators are our backup in case of an infrastructural problem, while a group of expert admins, that's available 24/7, keeps track of the system in case there are software difficulties. Through our semi-dedicated servers, your websites will be up and running no matter what.
Service Uptime Guarantee in Dedicated Servers
All of our dedicated solutions feature a 99.9% server and network uptime warranty and routine maintenance procedures are contained in the other .01% of the time. We check out each and every server diligently before we hand it over to the customer and we work with new hardware components to prevent any probability of hardware issues. Any unpredicted software difficulties will be resolved promptly by our system admins as they keep track of all the machines 24/7. To avoid infrastructural difficulties, our data center in downtown Chicago employs powerful diesel backup generators, while the connection to the machines is ensured by redundant fiber lines from different backbone Internet providers. To be on the safe side, we also have software and hardware firewalls, so even if your are flooded, we can respond instantly and filter the undesired traffic before it reaches your dedicated server and interferes with the proper operation of your sites.